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Cancellation Policy

Please note that once you have booked an appointment with us it means that we have reserved time in our schedule exclusively for you. If you cancel your appointment less than 24 hours before it is scheduled to take place, you will be subject to a penalty fee of the entire price of the tour(s).

To avoid a cancellation fee, please provide cancellation notice at least 24 hours prior to your appointment.

You can cancel or reschedule an appointment without payment by emailing us at

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280 Riverview Drive Asheville, NC 28806

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